NEW Cooperative announced on Apr. 14 that its NEW Connect platform will be disabled on May 1, 2026. The organization is encouraging all customers to download the NEW Gateway app to continue accessing their accounts and services.
The change affects how members interact with their accounts and access services provided by the cooperative. Customers are advised to reach out for support if they have questions or need help with setup, login, or navigating the new portal. Support is available through the NEW Gateway Support Team by email or phone, and additional resources can be found on the NEW Gateway Help Page via the cooperative’s website.
NEW Cooperative operates as a farmer-owned cooperative according to the official website. The organization serves over 12,000 farmer-owners at 83 locations in Iowa according to the official website. It features an extensive network of grain elevators, feed mills, and agronomy facilities across Iowa according to the official website.
The cooperative focuses on boosting farmers’ purchasing power, market access, and productivity through collaborative efforts according to the official website. In addition to agricultural services such as grain marketing and agronomy solutions, it also invests millions into local communities each year through patronage returns according to the official website.
Community support remains a priority for NEW Cooperative. The organization supports rural areas through investments and its foundation—which aids youth programs, education initiatives, human services projects, and civic activities—according to the official website.
Looking ahead, members are encouraged to transition smoothly by utilizing available support resources for any questions related to using NEW Gateway.
